Last updated: 1 April 2026
These Terms and Conditions ("Terms") govern your use of the Find High Tea website (findhightea.com.au) and any services offered through it. By accessing or using the site, you agree to be bound by these Terms. If you do not agree, please do not use the site.
1. About Find High Tea
Find High Tea is an online directory and booking platform that connects users with high tea venues across Australia. We list venues, display menus and pricing, and in some cases facilitate bookings directly through the platform. We are not a venue operator and are not responsible for the quality of service delivered by any venue listed on the site.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Attempt to gain unauthorised access to any part of the site or its systems
- Scrape, copy or redistribute content from the site without our written permission
- Post false, misleading or defamatory reviews or content
- Use the site to send unsolicited communications
- Impersonate any person or organisation
3. Bookings
Where a booking is made through Find High Tea, you are entering into a contract directly with the venue, not with us. We facilitate the booking process but are not a party to the contract between you and the venue.
Cancellation, refund and modification policies are set by the individual venue. Please review the venue's policy before booking. Find High Tea is not liable for any losses arising from venue cancellations, closures or changes to service.
4. Venue Listings
Information about venues — including menus, prices, photos and opening hours — is provided by venue owners or compiled by our team. We do our best to keep listings accurate, but we cannot guarantee that all information is current or complete. Prices and availability can change without notice. We recommend confirming details directly with the venue before visiting.
5. Venue Owner Accounts
Venue owners who claim or create a listing on Find High Tea agree to:
- Provide accurate and truthful information about their venue
- Keep their listing details up to date, including pricing and availability
- Not misrepresent their offerings or use listings for misleading purposes
- Comply with all applicable laws, including Australian consumer law and food safety regulations
We reserve the right to remove or suspend any listing that we believe violates these Terms or is otherwise harmful to users of the platform.
6. Reviews and User Content
If you submit a review or any other content to the site, you grant Find High Tea a non-exclusive, royalty-free licence to display, reproduce and distribute that content on the platform. You confirm that your content is accurate, based on genuine experience, and does not infringe any third-party rights.
We reserve the right to remove reviews or content that we consider false, offensive, defamatory or otherwise in breach of these Terms.
7. Intellectual Property
All content on this website — including text, photography, logos, design and code — is owned by or licensed to Find High Tea and is protected by Australian and international copyright law. You may not reproduce, republish or redistribute any content without our prior written permission.
8. Disclaimer of Warranties
The website and its content are provided on an "as is" basis. To the maximum extent permitted by law, Find High Tea makes no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
To the maximum extent permitted by Australian law, Find High Tea will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the site or services, including but not limited to loss of revenue, loss of data or loss of goodwill.
Our total liability for any claim arising from use of this website will not exceed the amount paid by you (if any) for the relevant booking or service in the 12 months preceding the claim.
10. External Links
Our website contains links to third-party websites, including venue websites. These links are provided for your convenience only. We do not endorse and are not responsible for the content, accuracy or availability of any external site.
11. Privacy
Your use of the website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the site will be subject to the exclusive jurisdiction of the courts of Victoria.
13. Changes to These Terms
We may update these Terms from time to time. The current version will always be published on this page with a revised date. Your continued use of the site after changes are published constitutes acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
Find High Tea
Email: hello@findhightea.com.au
Website: www.findhightea.com.au